Erie Electronics Return Policy
At Erie Electronics, we strive to provide high-quality products to our customers. We understand that sometimes things don’t work as expected, which is why we want to make sure you are satisfied with your purchase. Please review our return policy below:
Returns & Exchanges
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Defective Products Only: We accept returns and exchanges only for products that are defective upon arrival. If your product is damaged or malfunctioning, please contact us within 14 days of receiving your order.
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Exchange Process: Defective items may only be exchanged for the same item. If the product is no longer in stock, we will work with you to find a suitable alternative or issue a refund if applicable.
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Proof of Defect: You may be asked to provide photos or other documentation to verify the defect. This helps us ensure that the product was indeed faulty upon receipt.
If past 14 day return period, please contact manufacturer.
Non-Defective Products
We do not accept returns or exchanges for products that are not defective, so please ensure the item is what you need before purchasing.